Privacy policy

We may collect the following types of personal information:

• Contact details: Name, phone number, email address
• Booking/order information: Pickup location, preferred time, event details, catering requests
• Payment details: If processed through third-party services (we do not store credit card details)
• Technical data: IP address, browser type, operating system, device information
• App usage data (if applicable): Location, preferences, usage patterns

2. How We Collect Your Information

We collect your information when you:

• Make a booking for Catering, Functions, or Cakes
• Place a pickup order online
• Fill out our contact or enquiry forms
• Subscribe to our newsletter
• Download or use our mobile app
• Interact with us on social media
• Visit our website (via cookies and analytics tools)

3. How We Use Your Information

We use your information to:

• Process orders and bookings
• Provide customer service and respond to enquiries
• Send confirmations, updates, and reminders
• Improve our website, app, and services
• Promote special offers, events, and new menu items (with your consent)
• Comply with legal and regulatory obligations

4. Disclosure of Information

We may share your personal data with:

• Trusted third-party providers (e.g., payment processors, booking platforms)
• IT and marketing service providers
• Regulatory bodies or legal authorities, if required by law
• We will never sell or rent your personal information to third parties.

We will never sell or rent your personal information to third parties.

5. Data Security

We take reasonable precautions to protect your personal information, including:

• Secure servers and SSL encryption
• Limited access to personal data
• Regular website and server maintenance

However, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing information online.

Our website uses cookies and tracking tools (e.g., Google Analytics) to:

Improve user experience